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Verified Reviewer New Reviewer

Extension of credit-1-K41SBH

I tried to contact you by email but you said my access is disabled. I am in the middle of moving and I wont be able to us my credit for several months. My password gave me no access. Please take care of this matter ASAP. I have approximate $4,000 of unused credit. Marifran Carlson
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#4444032 Review #4444032 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

I cannot contact anyone at Roads Scholar to find out if I still have a reserved flight to

Is the tour cancelled that I tried to enroll in? I need confirmation of my trip to Italy beginning May 20th, leaving Seattle WA. Phone number given is not operating. Every indication I can find online is of horrible customer service and it feels the company is going out of business. Im going elsewhere now

User's recommendation: Beware. Service is nonexistent with this company. I’m on a list with another company that is still vibrant.

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#4398529 Review #4398529 is a subjective opinion of poster.
Location
Seattle, Washington

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Verified Reviewer New Reviewer

Road Scholar did not refund airfare

1.0
Canceled trip due to husband being hospitalized. Understand that road scholar feels ok keeping money we paid for their part of trip but should refund airfare as it was travel was provided through American Airlines not road Scholar airlines. Have received nothing and cannot seem to even get in contact with them!!

User's recommendation: Avoid this ct!!

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#4229071 Review #4229071 is a subjective opinion of poster.
Cons
  • Refund impossible to get
Loss
$7000
Preferred solution
Refund of airfare

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Verified Reviewer New Reviewer

Trip to Amelia Island

4.6
Customer service came on the call quickly and helped me efficiently and was very pleasant. Website should quickly and easily tell you what your program ID, order number and price of trip as soon as you click on the trip that youre going on. When ordering trip insurance, the program ID and other trip data should be automatically provided.
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#4200142 Review #4200142 is a subjective opinion of poster.
Preferred solution
I got trip insurance
New Reviewer

Tech issue

All resolved . No need to add more. Do I will just hero writing. Why do many symbol required . So I am finished
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#4078959 Review #4078959 is a subjective opinion of poster.
Location
Columbus, Ohio

I received a call from RS shortly after posting on ‘pissedconsumer’. No resolution as yet - hopefully soon but still very disappointed in RS policy and length of time it takes to resolve issues

3.0